Privacy statement

Connecting Energy, located at Componistenlaan 233, 2215 SR in Voorhout, is responsible for the processing of personal data as indicated in this privacy statement.

Contact details:

Data Protection Contact Person: Angela van Dorssen
Telephone number +31 6 19 850 504
Address: Componistenlaan 233, 2215 SR, Voorhout

Personal data we process

Connecting Energy processes your personal data because you make use of our services and/or because you provide us with this data yourself. Please find below an overview of the personal data processed by us:

  • First name and surname
  • Gender
  • Date of birth
  • Address
  • Telephone number
  • Email address
  • Bank details
  • Business data: position, company name, address, telephone number, department and bank details
  • Other personal data actively provided by you, for example, by answering the questionnaire at the beginning of the coaching session and sending it to Connecting Energy.
  • Religion or personal beliefs (not mandatory to provide this information)
  • Health condition (not mandatory to provide this information)

Special and/or sensitive personal data processed by us

Connecting Energy processes the following special and/or sensitive personal data if you give your explicit consent (this information is not mandatory and will only be given to Connecting Energy if you consider it relevant)

  • Religion or personal beliefs
  • Health condition

For what purpose and on which basis we process personal data

Connecting Energy processes your personal data for the following purposes:

  • Performing the services: individual and team coaching, training and/or consulting in accordance with the agreement entered into.
  • Calling or emailing you with regard to providing the services
  • Informing you of changes to Connecting Energy’s services and products.
  • Connecting Energy also processes personal data if we are legally obliged to do so, such as the data needed for our tax return.
  • Sending the Connecting Energy Network newsletter, if you explicitly subscribe to it.

Automated decision-making

Connecting Energy does not use automated processing to make decisions about matters that could have (significant) consequences for individuals. These are decisions made by computer programs or systems without human intervention (e.g. an employee of Connecting Energy).

Personal data retention period

Connecting Energy will not keep your personal data longer than strictly necessary to meet the purposes for which your data is collected. Connecting Energy uses the following retention periods for the following (categories) of personal data:

Personal data

Retention period


Name, address, residence, telephone number,
email address
7 years ·    Administration for reporting to the tax authorities with statutory retention period
Name, telephone number, email address 5 years ·    Certification by The Coaches Training Institute (In 2018 only)

·    Accreditation by the ICF*

Start and end dates of coaching sessions and number of coaching hours 7 years Time registration required for

·    Administration for reporting to the tax authorities with statutory retention period

·    Accreditation by the ICF*

Case descriptions / coaching questions / questionnaires and answers / session reports / client feedback / correspondence / agreements / statements of consent / photos of flipcharts 2 years after the definitive completion of the coaching, training or consulting process ·    regarding the coaching, training or consulting process



* ICF = International Coach Federation

Sharing of personal data with third parties

Connecting Energy shares your personal data with various third parties as required to fulfil the agreement and comply with any legal obligations. We have entered into a processing agreement with companies that process your data on our behalf to ensure an equally high level of security and confidentiality for your data. This data processing will remain the responsibility of Connecting Energy. In addition, Connecting Energy may provide your personal data to other third parties (see table below). This is only done with your explicit consent.




Van Velzen accountants & adviseurs Audit of the financial administration of Connecting Energy for annual accounts and tax returns Name, address, dates and hours of coaching or training in the financial administration.
Hostnet Web hosting, maintenance and website security Data traffic directed at the domain
Kraanlijn Website maintenance and security


Producing the newsletter for the ‘Connecting Energy Network Event’

Data traffic directed at the domain


Name and email address

MailChimp Sending the ‘Connecting Energy Network’ newsletter Name and email address
International Coach Federation Coaching hours check for accreditation purposes Name, telephone number and email address – start and end dates of coaching sessions and number of coaching hours

Cookies or similar technologies used by us

Data traffic directed at the domain only uses technical and functional cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are needed for the technical functionality of the website and to ensure better user-friendliness. They ensure that the website is safe, functions properly and also remember your preferences, for instance. In addition, cookies allow us to optimise the website. You can opt out of cookies by configuring your internet browser to no longer store cookies. In addition, you can delete all information previously stored using your browser settings. For further information, see:

No third party cookies are placed on our website. 

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Connecting Energy. In addition, you have the right to data portability. This means that you can request a digital file of your personal data to be sent to you or another organisation, specified by you. You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for data access was made by you, please enclose a copy of your proof of identity with the request. In this copy, make sure that your passport photo, MRZ (machine readable zone – the row of numbers at the bottom of the passport), passport number and social security number (BSN) are blacked out – in order to protect your privacy.

We will respond to your request as quickly as possible, within four weeks.

Connecting Energy would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Dutch DPA). This can be done through the following link: [In Dutch only].

How we protect personal data

Connecting Energy takes the protection of your data seriously and appropriate measures are taken to prevent misuse, loss, unauthorized access, disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there is indication of misuse, please contact